Support
Talk to a person.
How to reach us, and what to expect. We reply ourselves, within one business day, with no automated replies.
Product support
Sales & demos
General enquiries
Hours
Monday to Friday, 08:00–17:00 SAST (excluding South African public holidays).
01
What we can help with
Getting started, product questions, mapping your frameworks, evidence and audit workflows, and account matters. If you are still deciding whether Auditore fits, a short working session is usually the fastest way to find out.
02
Existing customers
If you have a subscription, the support and service levels that apply to you are set out in your agreement (see Agreements). Your named contact can always reach us at the addresses above.